Google Cloud Platform is seeking a Technical Solutions Engineer to join their Storage team. This role combines technical expertise with customer support, requiring strong problem-solving abilities and communication skills. As part of Google Cloud's mission to accelerate digital transformation, you'll work with enterprise-grade solutions and cutting-edge technology.
The position involves troubleshooting complex technical issues, analyzing problems using tools like SQL, Python, and R, and developing solutions to improve customer support systems. You'll be interfacing directly with customers, making English fluency essential. The role requires a strong technical foundation with at least 2 years of experience in customer advocacy and code comprehension.
Working at Google Cloud means being part of a rapidly growing business that serves customers in over 200 countries. You'll collaborate with teams dedicated to helping businesses leverage technology for better connection with customers, employees, and partners. The role offers exposure to various aspects of cloud computing, from infrastructure to applications.
The ideal candidate will have a bachelor's degree in a STEM field or equivalent experience, along with demonstrated expertise in technical support or software development. Experience with cloud computing, enterprise customer support, and knowledge of technologies like Kubernetes, Oracle, or SAP would be advantageous.
This position offers the opportunity to work with cutting-edge technology while making a significant impact on how businesses worldwide operate. You'll be part of Google's inclusive culture that values diversity and innovation, working in an environment that promotes equal opportunity and professional growth.