Technical Solutions Engineer, Storage, Google Cloud (English)

Google Cloud is a leading cloud platform providing enterprise-grade solutions and cutting-edge technology to customers in over 200 countries.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Solutions Engineer, Storage, Google Cloud (English)

Google Cloud Platform is seeking a Technical Solutions Engineer to join their team focused on storage solutions. This role combines technical expertise with customer support, requiring strong problem-solving abilities and coding knowledge. As part of Google Cloud's mission to accelerate digital transformation, you'll work with enterprise-grade solutions and cutting-edge technology. The position involves troubleshooting complex technical issues, developing solutions, and advocating for customer needs. You'll be part of a team that helps businesses across 200+ countries leverage Google's technology for growth and innovation. The role offers the opportunity to work with various technologies including cloud computing, big data, and machine learning, while directly impacting how businesses use technology to connect with their stakeholders. This position requires both technical depth and customer service excellence, making it ideal for someone who enjoys solving complex problems while working directly with clients.

Last updated 15 days ago

Responsibilities For Technical Solutions Engineer, Storage, Google Cloud (English)

  • File issue reports against product, documentation and procedures
  • Suggest code-level resolutions for complex product bugs
  • Resolve technical incidents and escalations by performing analysis utilizing relevant tools (SQL, R, Python)
  • Identify opportunities and build solutions to improve support or empower customers

Requirements For Technical Solutions Engineer, Storage, Google Cloud (English)

Python
Java
Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues
  • 2 years of experience reading code in a general purpose coding language (Java, C, C++, Python, Shell, Go, JavaScript)
  • 1 year of experience in technical support, professional services, software development, or product operations management
  • Ability to communicate in English fluently
  • Experience with cloud computing (preferred)
  • Experience in technical consulting on supporting large enterprise customers (preferred)
  • 2 years of experience with Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP (preferred)

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