Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

Google is a global technology company that creates products and services to make the world a better place.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS

Description For Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

Google's gTech Ads Sellside team is seeking a Technical Solutions Manager to lead technical relationships with major advertising clients and product partners. This role combines technical expertise with client relationship management, requiring fluency in both English and Mandarin. The position involves leading cross-functional teams, leveraging emerging technologies, and developing innovative solutions for advertising platforms.

As a Technical Solutions Manager, you'll be at the intersection of technical implementation and business operations, working directly with Google's largest advertising clients. You'll need to balance technical constraints with business needs while developing cutting-edge solutions. The role requires strong technical troubleshooting skills, coding ability, and experience with data/SQL and web technologies.

The position is based in Taipei, Taiwan, and is part of gTech Ads Sellside, a crucial team that supports Google's sales teams and publishers. You'll work on creating scalable solutions that support millions of customers worldwide, collaborating with Sales, Product, and Engineering teams to improve tools and services based on user needs.

Key responsibilities include analyzing technical problems, optimizing workflows, implementing tools, and managing stakeholder expectations. You'll need excellent project management and problem-solving skills, along with the ability to communicate effectively in both English and Mandarin. The role offers the opportunity to impact Google's advertising ecosystem while working with cutting-edge technology and diverse teams.

This position is ideal for someone with a background in Computer Science or Engineering who enjoys both technical problem-solving and client interaction. You'll be part of Google's mission to create products that make the world better, while helping bring these solutions to life through technical expertise and client collaboration.

Last updated 11 minutes ago

Responsibilities For Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

  • Analyze and resolve technical problems and roadblocks around data and tools access
  • Identify opportunities to optimize and automate workflows across a wide variety of projects
  • Work with Product Managers and Software Engineers to improve or develop new Google tools and products
  • Collaborate with Consumer and Engineering teams to write complex code and implement tools
  • Manage stakeholder expectations and communicate with internal teams and external consumers

Requirements For Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

Linux
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 1 year of experience in technical troubleshooting and writing code in one or more programming languages
  • Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting
  • Experience with Data/SQL and web technologies
  • Ability to communicate in English and Mandarin fluently
  • Knowledge of SQL/MySQL, and Unix/Linux operating systems and commands

Interested in this job?

Jobs Related To Google Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

Software Engineer, Early Career, Campus

Early-career software engineering role at Google, focusing on developing next-generation technologies and enterprise-grade solutions for Google Cloud.

Technical Solutions Manager, gTech Ads Sellside, Customer Experience

Technical Solutions Manager position at Google focusing on advertising technology solutions, requiring 1+ years of technical experience and strong problem-solving skills.

Technical Solutions Consultant, gTech (Spanish, English)

Technical Solutions Consultant position at Google, combining technical expertise with client relationship management, requiring English and Spanish fluency.

Software Engineer, Geo

Software Engineering role at Google's Geo team, focusing on developing mapping technologies and solutions that serve billions of users worldwide.

Network Test Engineer

Entry-level Network Test Engineer position at Google, focusing on cloud platform testing and automation framework development in Bengaluru, India.