Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

Google creates products and services that make the world a better place, focusing on innovative technology solutions.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Advertising

Description For Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

Google's gTech Ads Sellside team is seeking a Technical Solutions Manager to lead the technical relationship with major advertising clients and product partners. This role combines technical expertise with client relationship management, requiring fluency in both English and Mandarin. The position involves leading cross-functional teams, leveraging emerging technologies, and overseeing technical execution of Google's online advertising platforms.

As a Technical Solutions Manager, you'll be at the intersection of technology and business, working with Engineering, Sales, and Product Management teams. You'll be responsible for analyzing technical problems, developing innovative solutions, and managing stakeholder relationships. The role requires strong technical skills in SQL, Linux, and web technologies, combined with excellent project management and communication abilities.

The position offers an opportunity to work with Google's cutting-edge advertising technology while contributing to scalable solutions that support millions of customers worldwide. You'll be part of gTech, a solution-generating force that helps Google's sales teams and publishers, working on projects that range from troubleshooting customer issues to developing new tools and services.

This role is ideal for someone who combines technical expertise with strong interpersonal skills, has experience in technical project management, and is passionate about solving complex problems. The position offers the chance to work with diverse teams, influence product development, and make a significant impact on Google's advertising ecosystem.

Last updated 2 minutes ago

Responsibilities For Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

  • Analyze and resolve technical problems and roadblocks around data and tools access
  • Identify opportunities to optimize and automate workflows across a wide variety of projects
  • Work with Product Managers and Software Engineers to improve or develop new Google tools and products
  • Collaborate with Consumer and Engineering teams to write complex code and implement tools
  • Manage stakeholder expectations and communicate with internal teams and external consumers

Requirements For Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

Linux
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 1 year of experience in technical troubleshooting and writing code in one or more programming languages
  • Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting
  • Experience with Data/SQL and web technologies
  • Ability to communicate in English and Mandarin fluently
  • Knowledge of SQL/MySQL, and Unix/Linux operating systems and commands

Benefits For Technical Solutions Manager, Customer Experience, gTech Ads Sellside (English, Mandarin)

  • Equal opportunity employer
  • Accommodation for disabilities
  • Global collaboration opportunities

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