Technical Solutions Manager, gTech Ads Sellside, Customer Experience

Google creates products and services that make the world a better place, focusing on technical solutions and customer support globally.
Backend
Entry-Level Software Engineer
In-Person
1+ year of experience
Enterprise SaaS

Description For Technical Solutions Manager, gTech Ads Sellside, Customer Experience

Google's gTech team is seeking a Technical Solutions Manager to join their Ads Sellside Customer Experience division. This role is integral to supporting Google's global sales teams and publishers, developing scalable solutions that impact millions of customers worldwide. The position combines technical troubleshooting with strategic solution development, working at the intersection of Sales, Product, and Engineering teams.

As a Technical Solutions Manager, you'll be responsible for analyzing and resolving complex technical problems, optimizing workflows, and implementing tools to enhance troubleshooting efficiency. The role requires strong technical expertise in SQL/MySQL and Unix/Linux systems, combined with excellent project management and stakeholder communication skills.

The ideal candidate will have at least one year of experience in technical troubleshooting and coding, with a background in technical project management or solution engineering. You'll be part of gTech's mission to bring Google's products to life, acting as a trusted advisor to customers globally. The role offers the opportunity to impact Google's product development directly, working with Product Managers and Software Engineers to improve existing tools and develop new solutions.

This position is perfect for someone who combines technical expertise with strong communication skills, as you'll be interfacing with both internal teams and external stakeholders. The role offers the chance to work on solutions that scale across Google while solving unique customer problems, making it an excellent opportunity for those interested in technical leadership and product development.

Last updated 3 days ago

Responsibilities For Technical Solutions Manager, gTech Ads Sellside, Customer Experience

  • Analyze and resolve technical problems and roadblocks around data and tools access
  • Identify opportunities to optimize and automate workflows across a wide variety of projects
  • Work closely with Product Managers and Software Engineers to improve or develop new Google tools and products
  • Collaborate with Consumer and Engineering teams to write code and implement tools
  • Manage stakeholder expectations and communicate with internal teams and external consumers

Requirements For Technical Solutions Manager, gTech Ads Sellside, Customer Experience

Linux
  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience
  • 1 year of experience in technical troubleshooting and writing code in one or more programming languages
  • Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting
  • Experience with Data/SQL and web technologies
  • Demonstrated knowledge of SQL/MySQL, and Unix/Linux operating systems and commands
  • Strong technical leadership, project management, analytical problem solving, and troubleshooting skills

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