Senior Backend Software Developer

Gorgias, a leading conversational AI platform for ecommerce, is seeking a Senior Backend Software Developer to join their growing team. The company serves over 15,000 ecommerce brands, providing AI-powered customer service solutions integrated with Shopify.

The role is based in Toronto with a hybrid work arrangement requiring two days per week in office. As a Senior Backend Developer, you'll be part of the Reporting team, focusing on upskilling public APIs and realtime metrics. The position offers an opportunity to work with cutting-edge technologies including Python, TypeScript, Kafka, and Kubernetes, while handling high-traffic systems processing thousands of API calls per second.

The ideal candidate should have strong experience in backend development, particularly with databases and analytics, combined with a product-oriented mindset. You'll be responsible for designing and implementing features that serve millions of shoppers, working autonomously while collaborating with cross-functional teams.

Gorgias offers an impressive benefits package including 5 weeks vacation, 16 weeks parental leave, health insurance, and substantial professional development budgets. The company maintains a strong engineering culture focused on ownership, teamwork, and excellence, with a commitment to shipping fast without compromising quality.

Recently raising a Series C-2 round of $29M, Gorgias is in a strong growth phase with a 4.3 Glassdoor rating. The company values diversity and encourages applications from candidates who might not meet every requirement but show potential and enthusiasm. The role offers an excellent opportunity to impact a rapidly scaling platform while working with a talented, diverse team.