Senior Backend Software Engineer

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries, trusted by over 15,000 ecommerce brands.
$185,300 - $204,800
Backend
Senior Software Engineer
Hybrid
501 - 1,000 Employees
AI · Enterprise SaaS · E-Commerce

Description For Senior Backend Software Engineer

Gorgias, a leading conversational AI platform for ecommerce, is seeking a Senior Backend Software Engineer to join their Toronto team. The role offers an exciting opportunity to work on a platform that serves over 15,000 ecommerce brands and processes millions of customer interactions daily.

The position involves designing and implementing scalable solutions for a high-traffic environment, handling thousands of API calls per second. You'll be part of the Reporting team, focusing on upskilling public APIs and realtime metrics, requiring strong analytics and database expertise.

Working in a hybrid environment (2 days office requirement), you'll collaborate with cross-functional teams including engineering managers, product managers, and designers. The role demands expertise in Python, TypeScript, SQL, and experience with technologies like Kafka and Kubernetes.

Gorgias offers an impressive benefits package including 5-week vacation, parental leave, health insurance, and substantial learning budgets. The company maintains a strong engineering culture focused on ownership, teamwork, and excellence, while promoting a diverse and inclusive workplace.

The position offers competitive compensation (CA$185.3K – CA$204.8K) plus equity, with transparent salary calculations. This is an excellent opportunity for experienced engineers who want to make a significant impact in the e-commerce space while working with cutting-edge technology and a talented team.

Last updated 3 days ago

Responsibilities For Senior Backend Software Engineer

  • Design features, API, and models for 16000 merchants and 12M shoppers
  • Work closely with engineering manager, product manager, and designer
  • Collaborate with other teams within engineering
  • Ship features in production autonomously
  • Monitor deployment success
  • Participate in support and on-call rotation
  • Debug and provide incident response

Requirements For Senior Backend Software Engineer

Python
TypeScript
Kafka
Kubernetes
  • Experience with Kafka and Relational Databases
  • Proficiency in Python, TypeScript, and SQL
  • Experience with production monitoring tools like Datadog or Grafana
  • Experience with GitHub or GitLab
  • Experience building scalable, fault-tolerant web applications
  • DevOps experience with Docker, Terraform, and Kubernetes

Benefits For Senior Backend Software Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Education Budget
  • 5-week vacation
  • 15 days paid sick leave
  • 6 weeks full remote/year
  • 16 weeks paid parental leave
  • CAD $400/month lunch expenses
  • Private health insurance
  • Retirement pension
  • CAD $900 home office setup
  • CAD $2600 learning and wellness budget
  • Quarterly company summits
  • Annual team retreats

Interested in this job?

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