Manager of Sales Operations

Grafana Labs, a leader in open-source visualization and observability solutions with over 20M users globally, is seeking a Manager of Sales Operations to join their GTM organization. Reporting to the Senior Director of Field Operations, this role will partner with the Solutions Engineering team to drive planning, scale operational capabilities, and manage special GTM projects.

The ideal candidate will bring 5+ years of GTM experience, with a strong background in strategy, operations, and sales methodologies. They'll need to demonstrate expertise in Salesforce, possess excellent project management skills, and thrive in an ambiguous, fast-paced environment. The role requires someone who can balance technical problem-solving with strategic thinking and effective stakeholder communication.

Working in a remote-first environment, you'll collaborate with an international team to establish processes, analyze business performance, and drive operational excellence. The position offers competitive compensation ($150,000-179,000 OTE) plus equity and benefits. This is an opportunity to join a growing company that serves over 3,000 enterprise clients, including Bloomberg, JPMorgan Chase, and eBay, with their observability strategies through the Grafana LGTM Stack.

The role combines strategic thinking, operational excellence, and technical expertise, making it ideal for someone who wants to make a significant impact in a rapidly growing organization. You'll be at the intersection of sales, technology, and operations, helping shape the future of how Grafana Labs delivers value to its customers.