Solutions Engineer

Grafana Labs is seeking a Solutions Engineer to join their customer-facing product expert team. As a Solutions Engineer, you'll play a crucial role in enabling Grafana Labs' worldwide growth by educating potential and existing customers, ensuring their success and happiness. You'll share technical and product expertise through demos, hands-on enablement, presentations, technical evaluations, and ongoing interactions.

Key responsibilities include:

• Partnering with the Sales team to articulate Grafana's value proposition, vision, and strategy to customers
• Owning technical engagements and helping close complex opportunities
• Delivering product and technical presentations
• Communicating effectively with customers and internal teams
• Driving product conversations based on customer needs and problems
• Contributing to documentation, blog posts, videos, and other enablement materials

The ideal candidate will have:

• 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space
• Strong communication skills for collaborating with remote-first internal teams and worldwide customers
• A love for solving technical challenges and bringing creative solutions to customers
• A technical mindset and desire for continuous growth

This role offers the opportunity to make a significant impact in a rapidly growing field, working with cutting-edge observability technologies used by major organizations worldwide. You'll be part of a company that values diversity, equality, and the unique contributions of each team member.

Grafana Labs provides a comprehensive benefits package, including equity and bonus opportunities. Join a team that's revolutionizing the way organizations visualize and monitor their data, from climate change to space exploration!