Site Reliability Engineer - Platform Microservices Reliability

At Guidewire, we develop software for Property and Casualty (P&C) Insurance companies, providing tools for core applications, data management, digital portals, and predictive analytics. As a Site Reliability Engineer on the Platform team, you'll be crucial in automating and improving the reliability of Guidewire's cloud platform and InsuranceSuite products.

Your role will involve:

• Taking a purist SRE approach to shared multi-tenant infrastructure
• Overseeing and automating AWS presence
• Contributing to core infrastructure systems development
• Platform reliability engineering for authentication systems
• Building tooling for 24x7x365 operations
• Automating deployment tasks
• Creating documentation and training materials
• Improving incident management and platform observability

You'll work in a collaborative environment, solving problems at scale with technologies like AWS, Kubernetes, and Aurora. The ideal candidate has a passion for automation, can rapidly self-educate, and has experience with production support of SaaS platforms in cloud-native environments.

Guidewire offers a fun work environment with a culture based on integrity, rationality, and collegiality. We're recognized as a Top Cloud Employer on Glassdoor and a market leader by Gartner. Join us to make an impact, be inspired by your colleagues, and enjoy a career where you're trusted and empowered to go further.

Required skills include software engineering with Bash, Python, or Go, deep Linux knowledge, AWS expertise, experience with containerization, and familiarity with various DevOps tools and practices. You should have a strong background in production support, database management, and observability tools.

This role requires occasional travel (less than 5%) and participation in rotating on-call support. If you're passionate about reliability, automation, and solving complex problems in a collaborative environment, we'd love to hear from you!