Senior Technical Solutions Engineer

Gusto is a modern, online people platform that helps small businesses take care of their teams.
$124,000 - $186,000
Backend
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
5+ years of experience
Finance · Enterprise SaaS

Description For Senior Technical Solutions Engineer

Gusto is a modern, online people platform that helps small businesses take care of their teams. As part of the Technical Solutions team for Gusto Embedded Payroll, you'll be responsible for the end-to-end technical success of partners building embedded payroll. You'll work closely with internal Engineering, Product, and Business teams to support partners throughout their lifecycle. The role involves inspiring partners, leading technical success, driving product development, diagnosing challenges, and being the first point of contact for technical issues. You'll also build tools and systems to scale the Technical Solutions function. This role is ideal for someone who thrives in a fast-paced, startup-like environment and enjoys working with APIs and complex technical concepts. The position offers a blend of technical expertise, customer success, and strategic thinking, making it perfect for those who want to make a significant impact in a growing team.

Last updated 2 months ago

Responsibilities For Senior Technical Solutions Engineer

  • Inspire partners by guiding them in designing and building with Gusto's API products
  • Lead the technical success of partners
  • Drive partners' product development
  • Diagnose partner challenges and present recommendations
  • Track and document product feedback and competitive intelligence
  • Be the first point of contact for technical issues related to Embedded APIs
  • Build tools and systems to scale the Technical Solutions function

Requirements For Senior Technical Solutions Engineer

  • Bachelor's degree in Computer Science or 1+ years of engineering experience
  • 5+ years of experience in a role focused on driving the success of external customers
  • Experience dealing with ambiguity in a high-growth environment
  • Strong communication and presentation skills
  • Problem-solving skills with strong product sense
  • Scrappy, entrepreneurial, builder mindset

Benefits For Senior Technical Solutions Engineer

Medical Insurance
401k
  • Health insurance
  • 401(k)s
  • Expert HR
  • Team management tools

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