Senior JVM Engineer

Help Scout is a fully remote company providing outstanding customer support solutions to over 12,000 businesses worldwide.
$162,000 - $187,000
Backend
Senior Software Engineer
Remote
101 - 500 Employees
AI · Enterprise SaaS

Description For Senior JVM Engineer

Help Scout is seeking a Senior JVM Engineer to join their AI Services team. As a member of this team, you'll work with Kotlin to develop high-quality and scalable systems that harness the power of AI for customers. The role involves abstracting AI concerns away from product teams to enable them to build delightful products on top of APIs. You'll collaborate with JVM, JavaScript, and PHP Engineers, project and product managers, and designers within an engineering team of about 50 people. Key responsibilities include participating in implementation decisions, code reviews, architectural decisions, and making data-driven improvements to systems. The ideal candidate should have expertise in Java and Spring Boot, be passionate about the JVM ecosystem, and comfortable with high traffic volumes. Strong communication skills, adaptability to remote work, and alignment with Help Scout's values are essential. The company offers competitive compensation, comprehensive benefits, and the opportunity to work in a fully remote environment with a team of 140+ people worldwide. Help Scout is committed to diversity, inclusion, and making a positive impact as a Certified B Corporation.

Last updated 5 months ago

Responsibilities For Senior JVM Engineer

  • Develop high-quality and scalable AI systems using Kotlin
  • Collaborate with cross-functional teams
  • Participate in key decisions on implementation, testing, and backlog prioritization
  • Make data-driven improvements to systems
  • Provide engineering support focusing on performance, security, and usability
  • Partner with the Talent team for future hiring needs

Requirements For Senior JVM Engineer

Java
Kotlin
  • Expertise in Java, with proficiency in Spring Boot
  • Experience in crafting customer-focused solutions
  • Comfortable with high traffic volumes
  • Strong communication skills
  • Adaptability to remote work
  • Alignment with Help Scout's values

Benefits For Senior JVM Engineer

Medical Insurance
Equity
  • Healthcare coverage
  • Wellness resources
  • Equity

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