Find HighLevel Staff Software Engineer software engineering jobs

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.

HighLevel is seeking an experienced Engineering Manager to lead their Generative AI teams. This role involves inspiring and managing a team of engineers, driving performance and innovation, developing robust AI-driven products, and overseeing strategic project management.

The position focuses on several AI-specific areas:

1. Conversations AI: Developing AI solutions for appointment booking, forms filling, sales, and intent recognition, ensuring seamless integration and interaction with users through natural language processing and understanding.

2. Workflows AI: Creating and optimizing AI-powered workflows to automate and streamline business processes.

3. Voice AI: Focusing on VOIP technology with an emphasis on low latency and high-quality voice interactions, and fine-tuning voice models for clarity, accuracy, and naturalness in various applications.

4. Support AI: Integrating AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems, developing tools for automated response generation, issue resolution, and workflow management.

5. Platform AI: Overseeing AI training, billing, content generation, funnels, image processing, and model evaluations, ensuring scalable and efficient AI models that meet diverse platform needs and user demands.

The ideal candidate should have expertise with large-scale Conversation Agents and Response Evaluations, extensive hands-on experience with Node.js and Vue.js (or React/Angular), and experience scaling services to at least 200k+ MAUs. They should possess strong people, communication, and problem-solving skills.

Key responsibilities include mentoring and coaching team members, performing evaluations, planning for fast and flexible delivery, increasing efficiency through patterns, frameworks, and processes, improving product and engineering quality, helping drive product strategy, and designing flexible architecture for evolving business needs.

HighLevel offers a diverse and inclusive work environment, with 1000+ employees across 15 countries, working remotely and at their headquarters in Dallas, Texas. They serve over 60K agencies & entrepreneurs and 450K million businesses globally, handling around 30 Billion+ API hits, 20 Billion+ message events, and more than 200 TeraBytes of data.

Join HighLevel to be part of a dynamic team at the forefront of AI innovation in marketing and sales technology!

Lead Generative AI teams at HighLevel, developing innovative AI solutions for marketing and sales platform.

Staff Engineer - AI

HighLevel is seeking a strategic and visionary Staff Engineer (AI - Data Science) to lead cutting-edge Generative AI initiatives. This role involves overseeing multiple AI teams, driving innovation, and ensuring alignment with business goals. The focus will be on building robust AI solutions and scaling AI-driven products to meet diverse customer and business needs.

Key responsibilities include:
1. People Leadership and Team Development: Mentoring engineering managers and senior engineers, fostering a culture of learning and growth.
2. Execution & Strategic Delivery: Leading long-term project planning and execution strategies, driving process improvement.
3. Product and Technology Oversight: Overseeing the development and scaling of AI-driven products, maintaining high engineering and product quality.
4. Business Alignment and Vision: Collaborating with cross-functional teams to define product strategy and business goals for AI technologies.

The role will focus on various AI areas:
- Conversations AI: Developing solutions for appointment booking, forms filling, sales, and intent recognition.
- Workflows AI: Creating and optimizing AI-powered workflows to automate business processes.
- Voice AI: Focusing on VOIP technology with emphasis on low latency and high-quality voice interactions.
- Support AI: Integrating AI solutions with FreshDesk and ClickUp to enhance customer support.
- Platform AI: Overseeing AI training, billing, content generation, funnels, image processing, and model evaluations.

HighLevel offers a remote work environment with a strong company culture, fostering creativity, collaboration, and work-life balance. The company serves over 60K agencies & entrepreneurs and 450K businesses globally, handling massive scale with billions of API hits and message events.

Join HighLevel to be at the forefront of AI innovation in marketing and sales technology!

Lead Generative AI initiatives as a Staff Engineer at HighLevel, overseeing multiple AI teams and driving innovation in marketing and sales technology.

Staff Engineer (AI - Data Science)

HighLevel is seeking a Lead Engineer - AI to join their team. This role involves building cutting-edge, AI-powered products and mentoring or leading a team of engineers. The focus areas include Conversations AI, Workflows AI, Voice AI, Support AI, and Platform AI. 

Key responsibilities:
- Develop REST APIs following REST philosophy, ensuring they are secure, reusable, testable, and efficient
- Design database collection schemas and write efficient queries
- Develop user-facing features and integrate with REST APIs
- Maintain consistency with design principles and reuse components
- Communicate effectively with team members, product team, and support team

The ideal candidate will have:
- Expertise with large scale Conversation Agents and Response Evaluations
- Strong hands-on experience with Node.js and Vue.js (or React/Angular)
- Experience working with production-grade applications with significant usage
- A Bachelor's degree or equivalent experience in Engineering or related field
- 5+ years of engineering experience
- Expertise with MongoDB
- Proficient understanding of code versioning tools, such as Git
- Strong communication and problem-solving skills

HighLevel offers a remote work environment and serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. The company's infrastructure handles around 30 Billion+ API hits, 20 Billion+ message events, and more than 200 TeraBytes of data.

HighLevel values diversity and is committed to inclusive hiring practices. They aim to create an environment where talented employees from all walks of life can be their true selves, cherished for their differences while providing excellent service to clients and learning from one another.

Join HighLevel and be part of a team that's pushing the boundaries of AI-powered marketing and sales solutions!

Lead Engineer - AI role at HighLevel, building cutting-edge AI-powered products for marketing and sales platform.

HighLevel Staff Software Engineer Software Engineering Jobs

Find HighLevel Staff Software Engineer software engineering jobs