Software Development Engineer III - Voice AI

Cloud-based, all-in-one white-label marketing and sales platform empowering marketing agencies, entrepreneurs, and businesses.
Backend
Senior Software Engineer
Remote
1,000 - 5,000 Employees
4+ years of experience
AI · Enterprise SaaS

Description For Software Development Engineer III - Voice AI

HighLevel is revolutionizing the marketing and sales landscape with their cloud-based, all-in-one white-label platform. With approximately 1,200 employees across 15 countries, they serve over 60K agencies & entrepreneurs and 500K businesses globally. The company operates at an impressive scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production and handling 200+ terabytes of application data.

As a Software Development Engineer III in the Voice AI team, you'll be at the forefront of building cutting-edge voice AI-powered products. You'll work with state-of-the-art speech-to-text and text-to-speech models to create world-class conversational products for diverse customer use cases. The role involves building low-latency, human-sounding voice agents and implementing additional capabilities like appointment booking and data collection.

The position requires expertise in building large-scale Conversation Agents, strong proficiency in Node.js and Vue.js (or React/Angular), and experience with production-grade applications deployed at scale. You'll be responsible for developing REST APIs, planning robust data models, creating smooth user-facing features, and maintaining pixel-perfect designs.

HighLevel offers a strong company culture that values diversity and inclusion, fostering creativity and collaboration while encouraging a healthy work-life balance. Whether working remotely or from their Dallas headquarters, you'll be part of a team that's transforming how businesses manage their digital presence and drive growth.

This role is perfect for a seasoned developer who's passionate about AI and voice technology, enjoys working with cutting-edge technology, and wants to make a significant impact in a rapidly growing company that serves hundreds of thousands of businesses worldwide.

Last updated a month ago

Responsibilities For Software Development Engineer III - Voice AI

  • Build low latency and human sounding voice agents using cutting edge voice to voice models
  • Work with leading STT and TTS models to build world class conversational product
  • Enable additional capabilities for agents like appointment booking, data collection
  • Fine-tune voice models for clarity, accuracy, and naturalness
  • Write secure, reusable, testable, and efficient REST APIs
  • Plan robust data models, designing collection schemas, and writing efficient queries
  • Develop smooth user-facing features, use DRY philosophy for components
  • Build pixel perfect designs consistent with design principles
  • Ensure clear communication with team members, product team and support team

Requirements For Software Development Engineer III - Voice AI

Node.js
MongoDB
  • Expertise with building large scale Conversation Agents along with Response Evaluations
  • Good hands-on experience with Node.js and Vue.js (or React/Angular)
  • Experience of working with production-grade applications deployed at scale
  • Bachelor's degree or equivalent experience in Engineering or related field of study
  • 4+ years of engineering experience
  • Expertise with MongoDB
  • Proficient understanding of version control software (eg git)
  • Strong communication and problem-solving skills

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