Staff Engineer (AI - Data Science)
Description For Staff Engineer (AI - Data Science)
HighLevel is seeking a strategic and visionary Staff Engineer (AI - Data Science) to lead cutting-edge Generative AI initiatives. This role involves overseeing multiple AI teams, driving innovation, and ensuring alignment with business goals. The focus will be on building robust AI solutions and scaling AI-driven products to meet diverse customer and business needs.
Key responsibilities include:
- People Leadership and Team Development: Mentoring engineering managers and senior engineers, fostering a culture of learning and growth.
- Execution & Strategic Delivery: Leading long-term project planning and execution strategies, driving process improvement.
- Product and Technology Oversight: Overseeing the development and scaling of AI-driven products, maintaining high engineering and product quality.
- Business Alignment and Vision: Collaborating with cross-functional teams to define product strategy and business goals for AI technologies.
The role will focus on various AI areas:
- Conversations AI: Developing solutions for appointment booking, forms filling, sales, and intent recognition.
- Workflows AI: Creating and optimizing AI-powered workflows to automate business processes.
- Voice AI: Focusing on VOIP technology with emphasis on low latency and high-quality voice interactions.
- Support AI: Integrating AI solutions with FreshDesk and ClickUp to enhance customer support.
- Platform AI: Overseeing AI training, billing, content generation, funnels, image processing, and model evaluations.
HighLevel offers a remote work environment with a strong company culture, fostering creativity, collaboration, and work-life balance. The company serves over 60K agencies & entrepreneurs and 450K businesses globally, handling massive scale with billions of API hits and message events.
Join HighLevel to be at the forefront of AI innovation in marketing and sales technology!
Responsibilities For Staff Engineer (AI - Data Science)
- Lead multiple AI teams and drive innovation in Generative AI initiatives
- Oversee the development and scaling of AI-driven products
- Mentor and coach engineering managers and senior engineers
- Lead long-term project planning and execution strategies
- Drive process improvement by implementing efficient patterns, frameworks, and systems
- Collaborate with cross-functional teams to define product strategy and business goals for AI technologies
- Design open, flexible architectures that anticipate future business needs and scalability challenges
Requirements For Staff Engineer (AI - Data Science)
- Proven experience in leading large-scale AI-driven projects and teams
- Expertise in large-scale conversational agents and response evaluation frameworks
- Deep understanding of retrieval-augmented generation (RAG), including knowledge graphs, chunking, and reranking strategies
- Extensive experience with Node.js
- Bachelor's degree or equivalent in Engineering, Computer Science, or a related field
- 5+ years of engineering experience, with at least 3+ years in leadership or management roles
- Strong leadership, communication, and problem-solving skills
Benefits For Staff Engineer (AI - Data Science)
- Remote work options
- Strong company culture
- Opportunity to work on cutting-edge AI technologies
- Diverse and inclusive work environment
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