HiOperator is revolutionizing customer service through a unique combination of Human Agents and AI Technology. As a Business Software Developer, you'll be at the forefront of delivering complex features and owning significant portions of the codebase. The role spans full-stack development, from front-end to back-end, including DevOps and ML integration.
You'll work with cutting-edge technologies including Google Cloud Functions, Apollo GraphQL, ReactJS, Pub/Sub, and PyTorch. The position offers an opportunity to shape the future of customer service by incorporating the latest in Large Language Models (LLMs) and AI. Based in Dallas, you'll be part of a dynamic team focused on innovation and excellence.
The role combines technical expertise with client relationship management, requiring both strong development skills and business acumen. You'll be responsible for building API integrations, deploying ML models, maintaining platform stability, and presenting to clients. The ideal candidate brings technical proficiency, learning agility, and strong interpersonal skills.
HiOperator offers competitive benefits including health coverage, gym access, and commuter benefits. The company maintains a strong commitment to equal opportunity employment and maintains a diverse, inclusive workplace. This is an exciting opportunity to join a growing company that's transforming customer service through technology.