Technical Solution Engineer, Web Platform - US Remote

Hugging Face, the rapidly growing AI platform with over 5 million users and 100k organizations, is seeking a Technical Solution Engineer to join their mission of democratizing good AI. This role is crucial in helping customers build and debug integrations on the Hugging Face Hub while supporting internal team members.

As the first Technical Solution Engineer, you'll be at the forefront of customer support, handling various channels including email, Github, StackOverflow, and real-time chat platforms. Your expertise in full-stack development, particularly with Javascript/Typescript/Node.js and MongoDB, will be essential in maintaining and troubleshooting the Hub's features and codebase.

The ideal candidate brings 2+ years of software development experience and excels in both technical implementation and communication. You'll thrive in an autonomous environment, explaining complex technical concepts to diverse audiences while maintaining empathy for users of all skill levels. This role offers an opportunity to work with industry leaders in AI/ML, contributing to a platform that hosts over 1M models and 300k datasets.

Benefits include flexible remote work, comprehensive health coverage, equity participation, and professional development support. Join a company that values diversity, continuous learning, and community contribution in the ML/AI field. This role offers the unique opportunity to shape the future of AI technology while working with a globally distributed team committed to making AI accessible to all.