Product Support Engineer (intelliHR)

Humanforce is a leading provider of human capital management (HCM) solutions, specializing in workforce management, HR, Payroll, and Wellbeing services. Founded in 2002, they serve over 2300 customers and manage nearly 1 million employees across 30+ countries. The company is seeking a Product Support Engineer for their intelliHR platform who will play a crucial role in providing exceptional customer support and technical solutions.

The ideal candidate will be customer-obsessed and technically proficient, with experience in SaaS support roles. They will be responsible for building strong customer relationships, contributing to knowledge base development, and ensuring high-quality technical support. The role combines technical expertise with customer service excellence, requiring strong communication skills and the ability to translate complex technical concepts for non-technical users.

This position offers a hybrid working environment and numerous benefits, including professional development opportunities, wellbeing initiatives, and the chance to be part of a growing global tech company. The company culture emphasizes values such as boldness, customer obsession, and maintaining high ethical standards.

Humanforce is committed to diversity and inclusion, welcoming applications from all backgrounds. They offer a flexible working arrangement that supports work-life balance and employee empowerment. This role presents an excellent opportunity for a technical professional who wants to make a meaningful impact in the HR technology sector while working with a company that values both customer success and employee wellbeing.