IT Support Engineer

ikeja is seeking a Mid-Level IT Support Engineer to join their IT department in Midrand, South Africa. This role combines hands-on technical support with infrastructure management and process improvement. The ideal candidate will have 2-5 years of experience in IT support and operations, with strong skills in networking, systems administration, and user support.

The position offers an opportunity to make a meaningful impact by contributing to ikeja's mission of bridging the digital divide in South African townships. The role involves managing IT infrastructure, providing technical support, implementing processes, and ensuring system security and stability.

Key responsibilities include end-user support, process design, network management, system administration, and asset management. The successful candidate will need to be self-driven, process-oriented, and comfortable building systems from scratch.

The company offers attractive benefits including health insurance, mental health support, and free internet service. This role is perfect for someone who combines technical expertise with strong communication skills and wants to contribute to social impact through technology.

Requirements include an IT-related degree, relevant certifications, and experience with both Windows and Linux environments. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a process-driven mindset.

This is an excellent opportunity for an IT professional who wants to grow their career while making a difference in underserved communities. The role offers both technical challenges and the satisfaction of contributing to meaningful social change.