IT Support Engineer

ikeja is a forward-thinking company dedicated to bridging the digital divide in South Africa's townships through innovative connectivity solutions. We are currently seeking a Mid-Level IT Support Engineer to join our IT department in Midrand. This role combines hands-on technical support with infrastructure management and process improvement.

The position requires a skilled professional with 2-5 years of experience who can handle both user support and backend IT operations. You'll be responsible for managing our IT infrastructure, implementing new systems, and ensuring smooth technical operations across the organization. Key responsibilities include troubleshooting hardware and software issues, managing network infrastructure, implementing IT processes, and maintaining system security.

The ideal candidate should have strong technical skills in Linux systems, networking, and cloud technologies, combined with excellent communication abilities to work effectively with non-technical users. This role offers an opportunity to make a meaningful impact while working with modern technologies and helping to build essential IT processes from the ground up.

We offer competitive benefits including health insurance, mental health support through an online wellness platform, and unique perks like free internet service for employees in coverage areas. This is an excellent opportunity for an IT professional who wants to contribute to a meaningful cause while growing their career in a dynamic environment.

If you're passionate about technology and want to be part of a mission-driven company that's making a real difference in communities, this role at ikeja could be your next career move.