Associate Implementation Engineer

Leading partnership management platform transforming how businesses manage and optimize partnerships with brands and communities.
$80,000 - $90,000
Backend
Entry-Level Software Engineer
Hybrid
1+ year of experience
Enterprise SaaS

Description For Associate Implementation Engineer

impact.com is revolutionizing the partnership management industry with its cutting-edge SaaS platform. As the world's leading partnership management platform, we enable businesses to effectively manage and optimize various partnership types, from affiliate marketing to influencer collaborations. Our platform serves global enterprise brands like Walmart, Uber, Shopify, and L'Oreal.

As an Associate Implementation Engineer, you'll be at the forefront of technical solution implementation for our clients. This role combines technical expertise with client-facing responsibilities, making it perfect for someone who enjoys both technology and communication. You'll work alongside Onboarding and Client Success teams, helping clients integrate and optimize our platform.

The position offers an excellent opportunity for growth, with exposure to various web technologies and the chance to work with enterprise-level clients. We value self-starters and continuous learners who can thrive in a fast-paced environment. With competitive compensation ($80,000-$90,000 plus bonuses and RSUs) and comprehensive benefits, we provide a supportive environment for professional development.

Our culture emphasizes collaboration, innovation, and customer success. We maintain an entrepreneurial spirit where ambition and curiosity are rewarded. The hybrid work environment offers flexibility while maintaining team connectivity. If you're passionate about technology, enjoy solving complex problems, and want to work with a global team serving world-class clients, this role at impact.com could be your next career milestone.

Last updated 12 days ago

Responsibilities For Associate Implementation Engineer

  • Keep up-to-date with impact.com's technology and industry updates
  • Design solutions & drive technical implementation of new and existing impact.com clients
  • Lead technical conversations to scope and propose best solution based on clients' business needs
  • Develop and contribute to platform's technical integration documentation
  • Work with Onboarding team to provide customers with streamlined onboarding experience
  • Support Sales and Pre-Sales teams as a product specialist
  • Troubleshoot client issues during the onboarding process

Requirements For Associate Implementation Engineer

JavaScript
  • Bachelor's degree in Computer Science, Engineering, Science, Maths or related discipline
  • 1+ year working in a tech-focused role at a digital marketing or technology focused company
  • Foundational knowledge in HTML, JavaScript, SQL and REST APIs
  • Excellent verbal & written communication in English
  • Experience in Integration Support, Sales Engineering, Software Development
  • Problem-solving & troubleshooting skills
  • Understanding of SaaS platforms implementation
  • Self-starter with focus on operational processes

Benefits For Associate Implementation Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
401k
  • Medical, Dental and Vision insurance
  • Unlimited responsible PTO
  • Flexible work hours
  • Parental Leave
  • Technology Stipend
  • Office catered lunch every Thursday
  • Healthy snack bar
  • Flexible spending accounts and 401(k)
  • Employee-led culture team that plans inclusive events

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