Implementation Engineer

impact.com is the world's leading partnership management platform, revolutionizing how businesses handle various partnerships including affiliates, influencers, and B2B relationships. As an Implementation Engineer, you'll play a crucial role in providing technical solutions for clients during both pre-sale and post-sale phases. You'll work closely with OSMs to design and execute technical implementation plans, manage complex integrations, and provide technical consulting services.

The company values its people, technology, and customer success, using cutting-edge solutions to solve real-world problems. They serve major global brands like Walmart, Uber, Shopify, and L'Oreal. The culture promotes entrepreneurial spirit, rewards ambition and curiosity, and offers opportunities to work with talented people worldwide.

You'll need 1-3 years of SaaS experience, strong technical background in computer science or information systems, and excellent communication skills in both English and Mandarin. The role involves direct client interaction, troubleshooting, and collaboration with various teams to ensure successful implementation of impact.com's solutions.

The company offers comprehensive benefits including unlimited PTO, health insurance, mental wellness support, equity, and professional development opportunities. They maintain a strong commitment to work-life balance and foster an inclusive workplace where diversity is celebrated and all employees are treated equally regardless of their background.