Solutions Engineer

The #1 open source secret management platform for developers, helping organizations manage API-keys, DB access tokens, and credentials across infrastructure.
$120,000 - $180,000
DevOps
Mid-Level Software Engineer
In-Person
11 - 50 Employees
3+ years of experience
Enterprise SaaS · Cybersecurity

Description For Solutions Engineer

Infisical, the leading open source secret management platform for developers, is seeking a Solutions Engineer to join their growing team. Processing over 500M secrets daily, Infisical serves customers ranging from large public enterprises to fast-growing startups like Hugging Face and Delivery Hero.

As a Solutions Engineer, you'll play a crucial role in expanding Infisical's customer base and ensuring exceptional product experiences. Working directly with the CEO and engineering team, you'll manage proof-of-concepts, guide customer onboarding, and become a trusted technical advisor. Your responsibilities include ensuring customer success, identifying growth opportunities, and contributing to product development through customer feedback.

The ideal candidate brings technical development experience, customer-facing skills, and knowledge of the DevSecOps space. You'll have the opportunity to shape Infisical's future by influencing the product roadmap and building out the customer success team.

Infisical's team includes alumni from prestigious tech companies like Figma, AWS, and Red Hat. While the company maintains a San Francisco office, they embrace a primarily remote culture with regular team gatherings. The position offers competitive compensation including equity, along with benefits such as lunch stipend and work setup budget.

Join Infisical in their mission to make security easier for developers worldwide. This role offers the unique opportunity to be a defining team member as the company scales to thousands of customers in the next 18 months.

Last updated a month ago

Responsibilities For Solutions Engineer

  • Run proof-of-concept with leads and guide customers through onboarding
  • Become a trusted technical advisor to customer and business leaders
  • Ensure new customers are activated and satisfied
  • Expand Infisical to new use cases within accounts
  • Talk to customers daily to find points of friction and improvement
  • Improve documentation and public facing materials
  • Manage case studies and customer references
  • Host webinars and knowledge sharing sessions
  • Guide UX/DX roadmap based on user journey understanding

Requirements For Solutions Engineer

  • Technical experience in development or systems engineering
  • Experience in a customer-facing role
  • Understanding of Infrastructure/DevSecOps space
  • Exceptional verbal, presentation, and written communication skills
  • High energy and strong work ethic

Benefits For Solutions Engineer

Equity
  • Competitive salary and equity offer
  • Lunch stipend
  • Work setup budget
  • Office in San Francisco

Interested in this job?

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