Find Intercom Mid-Level Software Engineer software engineering jobs

AI Customer Service company helping businesses provide incredible customer experiences through their AI agent Fin and Helpdesk solutions.

Intercom, an AI-powered customer service company, is seeking an IT Systems Engineer to join their London team. This role offers an exciting opportunity to work on evolving IT infrastructure with a focus on deliverability, identity & access management, and compliance. The position is ideal for professionals from traditional systems engineering or DevOps backgrounds looking to expand their experience in cutting-edge cloud environments.

The role involves designing and implementing automation solutions, managing cloud infrastructure, and driving IT incident response. You'll work with modern tools including AWS, Okta, Google Workspace, and various automation platforms. The position requires 3-5 years of systems engineering experience and strong programming skills in languages like Ruby or Python.

Intercom offers an attractive benefits package including competitive salary with equity, comprehensive health benefits, flexible PTO, and a hybrid work environment requiring 2 days per week in office. The company serves nearly 30,000 global businesses and maintains a strong focus on innovation in AI-powered customer service solutions.

As part of a fast-growing team, you'll have the opportunity to work on high-impact projects, implement cutting-edge technologies, and contribute to the evolution of Intercom's IT infrastructure. The company values diversity and maintains an inclusive culture focused on achieving goals through their core values.

IT Systems Engineer position at Intercom in London, focusing on infrastructure automation, identity management, and cloud systems with 3-5 years experience required.

IT Systems Engineer

AI Customer Service company providing advanced AI agent Fin and Helpdesk solutions for businesses to deliver incredible customer experiences.

Intercom, a leading AI Customer Service company founded in 2011, is seeking an IT Systems Engineer to join their Dublin team. This role presents an exciting opportunity to work with cutting-edge cloud technologies and automation systems in a rapidly scaling engineering organization. The position focuses on evolving IT infrastructure with emphasis on deliverability, identity & access management, and compliance.

The ideal candidate will have 3-5 years of systems engineering experience and strong programming skills in languages like Python or Ruby. You'll be working with modern cloud infrastructure primarily built on AWS, along with tools like Okta, Google Workspace, and various automation platforms. This role bridges traditional systems engineering with modern cloud-native approaches, offering growth opportunities in both technical and organizational impact.

As part of Intercom's IT team, you'll be responsible for designing and implementing automation solutions, managing cloud infrastructure, and driving improvements in security and compliance. The company serves nearly 30,000 global businesses and offers comprehensive benefits including equity, health insurance, flexible PTO, and a hybrid work environment requiring 2 days per week in office.

This role is perfect for someone passionate about systems and automation, looking to work in a fast-paced environment where they can make significant impact. You'll be part of a company that's setting new standards in customer service through AI innovation, while working with a diverse, inclusive team committed to pushing boundaries and delivering exceptional value to customers.

IT Systems Engineer position at Intercom, focusing on cloud infrastructure, automation, and identity management, requiring 3-5 years experience and strong programming skills.

Intercom, a leading AI Customer Service company trusted by nearly 30,000 global businesses, is seeking an IT Systems Engineer to join their Dublin team. This role presents an exciting opportunity to work with cutting-edge cloud technologies and automation systems in a fast-growing environment. The position combines traditional systems engineering with modern cloud infrastructure, focusing on identity management, security, and enterprise email deliverability.

As an IT Systems Engineer, you'll be responsible for evolving Intercom's IT infrastructure, working with tools like AWS, Okta, and Google Workspace. The role requires expertise in automation and integration, with opportunities to work on high-impact projects that shape the company's technical foundation. You'll be part of an ambitious IT team that leverages SaaS-based solutions to optimize business processes and employee lifecycle automation.

The ideal candidate brings 3-5 years of systems engineering experience, strong programming skills in languages like Python or Ruby, and experience with cloud infrastructure. You'll work in a hybrid environment, with two days per week in the office, enjoying comprehensive benefits including competitive compensation, equity, health insurance, and flexible PTO.

This position offers growth opportunities in a company that values innovation and technical excellence. You'll be at the forefront of implementing and managing modern IT solutions while working alongside talented professionals in a collaborative environment. The role combines technical challenges with business impact, making it perfect for someone looking to advance their career in technical infrastructure and automation.

Intercom Mid-Level Software Engineer Software Engineering Jobs

Find Intercom Mid-Level Software Engineer software engineering jobs