Financial Systems Engineer - NetSuite

Intercom is seeking a Financial Systems Engineer - NetSuite to join their Enterprise Systems team. This role is crucial for providing technical development and customization of enterprise systems that enable Intercom to operate as a high-performing, high-growth company.

The position involves working with NetSuite ERP system, requiring expertise in SuiteScript development, system integrations, and customizations. You'll be responsible for designing and configuring customizations, implementing automation through SuiteScript solutions, and creating integrations with third-party applications.

Intercom serves over 25,000 businesses, leading the market in AI customer service with their products Fin and Helpdesk. The company values pushing boundaries, building with speed and intensity, and delivering exceptional value to customers.

As a Financial Systems Engineer, you'll collaborate with admins, analysts, and business stakeholders to translate requirements into technical solutions. Key responsibilities include writing and deploying SuiteScript solutions, performing system testing, creating SQL reports, and optimizing processes within NetSuite.

The ideal candidate will have at least five years of NetSuite ERP experience, strong expertise in SuiteScript 1.0 and 2.0, and deep understanding of NetSuite's architecture. You'll work in a hybrid environment with a minimum of two days in the office, enjoying competitive benefits including equity, health insurance, and flexible PTO.

Join Intercom to be part of a company that's defining the AI revolution in customer service while working with cutting-edge technology and contributing to mission-critical financial systems.