Financial Systems Engineer - NetSuite

Intercom, a leading provider of AI-powered customer service solutions, is seeking a Financial Systems Engineer specializing in NetSuite to join their Enterprise Systems organization. With over 25,000 businesses using their platform, Intercom is at the forefront of revolutionizing customer service through AI technology, including their flagship products Fin and Helpdesk by Intercom.

The role involves technical development and customization within the Enterprise Systems team, focusing on NetSuite ERP implementation and optimization. As a Financial Systems Engineer, you'll be responsible for designing and implementing custom solutions, automating business processes, and ensuring seamless integration with third-party applications. This position requires extensive experience with NetSuite's architecture, SuiteScript development, and various NetSuite modules.

The ideal candidate will bring at least five years of NetSuite expertise, strong technical skills in SuiteScript (both 1.0 and 2.0), and experience with RESTlets and Web Services. You'll work in a collaborative environment, partnering with stakeholders to translate business requirements into technical solutions while maintaining best practices and documentation standards.

Intercom offers a competitive compensation package, including a base salary range of $151,700 - $176,300 for the San Francisco Bay Area, along with equity, comprehensive benefits, and a hybrid work environment requiring at least two days in the office per week. The company maintains a strong focus on its core values and fosters an inclusive, cohesive work culture where employees can make a significant impact on the future of customer service technology.