Senior Cloud Security Engineer

AI Customer Service company helping businesses provide incredible customer experiences through their AI agent Fin and Helpdesk solutions.
Security
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
5+ years of experience
AI · Enterprise SaaS

Description For Senior Cloud Security Engineer

Intercom, a leading AI Customer Service company trusted by nearly 30,000 global businesses, is seeking a Senior Cloud Security Engineer to join their Information Security group. This role offers an exciting opportunity to work on securing AWS environments and protecting critical infrastructure for a rapidly growing tech company. The position combines technical expertise in cloud security with hands-on engineering work, focusing on threat detection, incident response, and security automation.

The role involves working with cutting-edge cloud security tools and technologies, developing security frameworks, and collaborating with product engineering teams to maintain a robust security posture. You'll be part of a globally distributed team, contributing to the security and trust of Intercom's platform that serves thousands of businesses worldwide.

As a Senior Cloud Security Engineer, you'll have the autonomy to drive security initiatives, implement best practices, and shape the company's cloud security strategy. The position offers competitive compensation, including equity, comprehensive benefits, and a supportive work environment that encourages professional growth and development.

The hybrid working model requires two days per week in the office, providing a balance between collaborative in-person work and flexible remote options. You'll be supported by a dedicated Cloud Security Engineering Manager and work alongside experienced security professionals who can help accelerate your learning and impact.

This role is perfect for someone who is passionate about cloud security, enjoys working with modern technologies, and wants to make a significant impact on the security posture of a growing technology company. The position offers both technical challenges and opportunities for career growth in a company that's setting new standards in customer service technology.

Last updated 5 days ago

Responsibilities For Senior Cloud Security Engineer

  • Leverage cloud-native security tools for enhanced security posture
  • Develop strategies and frameworks for Detection and Response program
  • Create Protective and Detective controls to address gaps and detect intrusions
  • Collaborate with product engineering teams on security incident management
  • Automate security controls and compliance checks
  • Partner with infrastructure teams on automation and infrastructure as code practices

Requirements For Senior Cloud Security Engineer

Python
Ruby
  • Experience in investigating advanced threats and cloud-native attacker techniques
  • Expertise in securing AWS environments
  • Understanding of AWS security controls
  • Proficiency in Python or Ruby
  • Experience with Infrastructure as Code (Terraform, AWS CloudFormation)
  • Ability to work in fast-moving environment

Benefits For Senior Cloud Security Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Equity
  • Competitive salary and equity
  • Daily lunch and fully stocked kitchen
  • Regular compensation reviews
  • Pension scheme with 4% match
  • Life assurance
  • Health and dental insurance
  • Flexible paid time off
  • Paid maternity and paternity leave
  • Cycle-to-Work Scheme
  • MacBook or Windows computer provided

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