Senior Design Engineer

AI-first customer service platform helping businesses provide instant and exceptional service to their customers through AI.
Frontend
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
5+ years of experience
Enterprise SaaS · AI

Description For Senior Design Engineer

Intercom, founded in 2011, is revolutionizing online customer service with their AI-first platform. Serving over 25,000 businesses, they're transforming how companies interact with customers through artificial intelligence. As a Senior Design Engineer, you'll be at the forefront of implementing visually appealing and responsive interfaces that shape the future of customer service.

The role combines technical expertise in front-end development with strong UI/UX design principles. You'll work collaboratively with product managers, UX designers, and developers to create outstanding user experiences. Your responsibilities include developing high-quality interfaces using modern front-end technologies, collaborating on wireframes and prototypes, and ensuring consistent design standards across platforms.

Intercom offers a dynamic work environment with a hybrid working policy, requiring at least two days in the office per week. They pride themselves on their open and accepting culture, focusing on achieving incredible work through their core values. The company provides comprehensive benefits, including competitive salary and equity, health insurance, and flexible vacation policies.

This is an excellent opportunity for a seasoned professional with 5+ years of experience to join a company that's been a product leader and cultural icon in the technology world for over a decade. You'll be part of a mission to redefine customer service and make internet business personal, working with cutting-edge technologies like React, Framer Motion, Tailwind, and Next.js.

The ideal candidate will bring strong problem-solving skills, expertise in front-end technologies, and a deep understanding of UI/UX design principles. You'll be responsible for creating inclusive interfaces, maintaining design systems, and continuously improving user experiences based on feedback and data insights.

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Responsibilities For Senior Design Engineer

  • Develop and implement high-quality, responsive user interfaces using front-end technologies
  • Collaborate with UX designers to refine wireframes and prototypes
  • Translate design mockups into functional and interactive interfaces
  • Participate in design reviews and user research sessions
  • Maintain style guides, component libraries, and design documentation
  • Stay up-to-date with latest UI design trends
  • Conduct user interface testing and debugging

Requirements For Senior Design Engineer

JavaScript
React
TypeScript
  • Bachelor's degree in Graphic Design, Interaction Design, Computer Science, or related field
  • 5+ years of experience in design engineering or front-end development
  • Expert in front-end technologies (HTML, CSS, JavaScript)
  • Experience with React, Framer Motion, Tailwind and Next.js
  • Strong understanding of UI/UX design principles and experience with Figma
  • Knowledge of responsive design and cross-platform compatibility
  • Understanding of accessibility standards (WCAG)
  • Excellent problem-solving skills

Benefits For Senior Design Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Equity
  • Competitive salary and equity
  • Daily lunch and fully stocked kitchen
  • Regular compensation reviews
  • Life assurance
  • Comprehensive health and dental insurance
  • Open vacation policy and flexible holidays
  • Paid maternity leave and 6 weeks paternity leave
  • Cycle-to-Work Scheme with secure bike storage
  • MacBook and choice of work equipment

Interested in this job?

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