Intercom, founded in 2011, is revolutionizing online customer service with their AI-first platform. Serving over 25,000 businesses, they're transforming how companies interact with customers through artificial intelligence. As a Senior Design Engineer, you'll be at the forefront of implementing visually appealing and responsive interfaces that shape the future of customer service.
The role combines technical expertise in front-end development with strong UI/UX design principles. You'll work collaboratively with product managers, UX designers, and developers to create outstanding user experiences. Your responsibilities include developing high-quality interfaces using modern front-end technologies, collaborating on wireframes and prototypes, and ensuring consistent design standards across platforms.
Intercom offers a dynamic work environment with a hybrid working policy, requiring at least two days in the office per week. They pride themselves on their open and accepting culture, focusing on achieving incredible work through their core values. The company provides comprehensive benefits, including competitive salary and equity, health insurance, and flexible vacation policies.
This is an excellent opportunity for a seasoned professional with 5+ years of experience to join a company that's been a product leader and cultural icon in the technology world for over a decade. You'll be part of a mission to redefine customer service and make internet business personal, working with cutting-edge technologies like React, Framer Motion, Tailwind, and Next.js.
The ideal candidate will bring strong problem-solving skills, expertise in front-end technologies, and a deep understanding of UI/UX design principles. You'll be responsible for creating inclusive interfaces, maintaining design systems, and continuously improving user experiences based on feedback and data insights.