Senior Front-End Engineer

AI-first customer service platform helping businesses provide instant and exceptional service to their customers through AI.
Frontend
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
7+ years of experience
AI · Enterprise SaaS

Description For Senior Front-End Engineer

Intercom, founded in 2011, is revolutionizing online customer service with their AI-first platform. As a Senior Front-End Engineer on Team Web, you'll play a crucial role in shaping the future of intercom.com - the company's primary brand and lead-generation website. The position offers an opportunity to work with cutting-edge technologies while leading the development of responsive, accessible interfaces that serve over 25,000 businesses.

You'll collaborate with cross-functional teams including designers, product marketing, and product managers to create exceptional user experiences. The role demands expertise in modern front-end technologies like React, Next.js, and Tailwind, along with a strong foundation in performance optimization and accessibility standards.

This is an ideal opportunity for an experienced engineer who wants to make a significant impact at a scale-up company that's been a product leader for over a decade. You'll not only contribute to technical solutions but also help grow the team through mentorship and hiring. The hybrid work environment offers flexibility while maintaining strong team collaboration.

Intercom values diversity and maintains a radically open and accepting culture, focusing on achieving goals through their core values rather than divisive subjects. The company offers a supportive environment where you can grow professionally while working on meaningful problems that affect millions of customer interactions monthly.

If you're passionate about creating outstanding web experiences and want to be part of transforming how businesses interact with their customers through AI, this role offers the perfect blend of technical challenges, leadership opportunities, and meaningful impact.

Last updated 22 minutes ago

Responsibilities For Senior Front-End Engineer

  • Design, develop, and maintain complex front-end solutions
  • Collaborate with cross-functional teams to deliver seamless user experiences
  • Lead and contribute to front-end architecture decisions
  • Implement responsive, accessible, and high-performance UI components
  • Optimize website performance
  • Stay current with emerging front-end technologies
  • Write backend software when needed
  • Mentor other engineers and interview candidates

Requirements For Senior Front-End Engineer

JavaScript
React
TypeScript
  • 7+ years of experience in front-end development
  • Expert in front-end frameworks (React, Next.js, Tailwind)
  • Proficiency in CMS platforms and marketing tools
  • Experience in CI/CD tools
  • Experience with A/B testing and analytics tools
  • Strong understanding of responsive design principles
  • Knowledge of front-end performance optimization
  • Experience in writing tests for front-end components
  • Strong problem-solving skills
  • Bachelor's degree in Computer Science or related field

Benefits For Senior Front-End Engineer

  • Hybrid work environment with 2 days minimum in office
  • Inclusive and diverse workplace
  • Equal Employment Opportunity

Interested in this job?

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