Senior Front End Engineer - Team Messenger

Intercom is an AI-first customer service platform founded in 2011 to change the standard of customer service online.
Frontend
Senior Software Engineer
Hybrid
1,000 - 5,000 Employees
4+ years of experience
AI · Enterprise SaaS

Description For Senior Front End Engineer - Team Messenger

Intercom, founded in 2011, is revolutionizing online customer service with its AI-first platform. As a Senior Front End Engineer on the Team Messenger, you'll be at the forefront of building and iterating on our AI-first Messenger platform. You'll work in a multidisciplinary team, focusing primarily on developing features for our React Messenger front end with a Rails backend.

Your role will involve:

  • End-to-end problem-solving, collaborating with design, product, and engineering teams
  • Writing and shipping high-quality, well-tested React features
  • Contributing to technical plans and React architecture
  • Working on backend software using Ruby
  • Shipping changes to production rapidly, including on your first day
  • Mentoring other engineers and interviewing candidates

Key skills required:

  • Deep knowledge of JavaScript and React
  • Experience with a backend programming language
  • Passion for building excellent UX/UI
  • 4+ years of industry experience in software engineering, preferably in SaaS
  • Collaborative experience with product teams and designers

Intercom offers competitive benefits, including:

  • Competitive salary and equity
  • Daily lunch and fully stocked kitchen
  • Regular compensation reviews
  • Pension scheme with up to 4% match
  • Comprehensive health and dental insurance
  • Flexible paid time off
  • Paid maternity and paternity leave
  • Cycle-to-Work Scheme with secure bike storage
  • MacBooks as standard equipment

Join Intercom in their mission to redefine customer service and make internet business personal. Be part of a team that serves over 25,000 businesses, sending millions of messages to customers each month. Experience a culture that values innovation, collaboration, and delivering exceptional value to customers.

Last updated 2 months ago

Responsibilities For Senior Front End Engineer - Team Messenger

  • Own problems end to end, working with design, product, and other engineers
  • Write and ship high quality, well tested React features for our web Messenger
  • Develop technical plans and contribute to our React architecture
  • Write backend software using Ruby
  • Ship a change to production on your first day and a feature in your first week
  • Mentor other engineers and interview candidates

Requirements For Senior Front End Engineer - Team Messenger

React
Ruby
JavaScript
  • Deep knowledge of JavaScript and React
  • Experience with a backend programming language
  • Passion for building and shipping excellent UX/UI
  • 4+ years of industry experience in a software engineering role, preferably building a SaaS product
  • Experience collaborating directly with product teams and designers
  • Proven track record of delivering value to customers or users

Benefits For Senior Front End Engineer - Team Messenger

401k
Dental Insurance
Equity
Medical Insurance
Parental Leave
Vision Insurance
  • Competitive salary and equity in a fast-growing start-up
  • Daily lunch and fully stocked kitchen
  • Regular compensation reviews
  • Pension scheme & match up to 4%
  • Comprehensive health and dental insurance
  • Flexible paid time off policy
  • Paid maternity and paternity leave
  • Cycle-to-Work Scheme with secure bike storage
  • MacBooks as standard equipment

Interested in this job?

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