Intercom, founded in 2011, is revolutionizing online customer service with its AI-first platform. As a Senior Front End Engineer on the Team Messenger, you'll be at the forefront of building and iterating on our AI-first Messenger platform. You'll work in a multidisciplinary team, focusing primarily on building features in our React Messenger front end with a Rails backend.
Your responsibilities will include:
- Owning problems end-to-end, collaborating with design, product, and other engineers
- Writing and shipping high-quality, well-tested React features for our web Messenger
- Developing technical plans and contributing to our React architecture
- Writing backend software using Ruby
- Shipping changes to production frequently, including on your first day
- Mentoring other engineers and interviewing candidates
To excel in this role, you should have:
- Deep knowledge of JavaScript and React
- Experience with a backend programming language
- Passion for building excellent UX/UI
- 4+ years of industry experience in software engineering, preferably in SaaS
- Experience collaborating with product teams and designers
Intercom offers competitive benefits, including:
- Competitive salary and equity
- Daily lunch and fully stocked kitchen
- Regular compensation reviews
- Pension scheme with up to 4% match
- Comprehensive health and dental insurance
- Flexible paid time off
- Paid maternity and paternity leave
- Cycle-to-Work Scheme and secure bike storage
- MacBooks as standard equipment
Join Intercom in their mission to redefine customer service and make internet business personal. Be part of a team that serves over 25,000 businesses, sending millions of messages to customers each month. Experience a hybrid working model with a minimum of two days per week in the office, fostering connection and collaboration while maintaining flexibility.