Sr. Salesforce Engineer

Intercom, a leading provider of AI-powered customer service solutions, is seeking a Senior Salesforce Engineer to join their Go to Market Infrastructure Team. With over 25,000 businesses utilizing their platform, Intercom is at the forefront of revolutionizing customer service through their innovative AI solutions, including Fin and Helpdesk by Intercom.

In this role, you'll be instrumental in building and maintaining the systems that power Intercom's Go To Market strategy. You'll work closely with cross-functional teams including Sales, Marketing, RevOps, and engineering to create scalable solutions that support the company's mission to bring the leading AI Agent to market. This position offers exciting challenges as you help build a world-class Salesforce platform.

As a Senior Salesforce Engineer, you'll lead technical architecture discussions, mentor team members, and work directly with stakeholders to develop effective solutions. The ideal candidate should have extensive experience with complex Salesforce implementations and relevant certifications. Knowledge of Snowflake, Salesforce CPQ, and operations experience are valuable additions to your skill set.

Intercom offers an attractive compensation package, including a competitive base salary range of $183,150 - $212,850 for the San Francisco Bay Area, along with equity, comprehensive benefits, and a flexible hybrid work environment. The company maintains a positive, inclusive culture focused on achieving goals through their core values while providing work-life balance.

This is an exceptional opportunity to join a rapidly growing company that's shaping the future of customer service through AI innovation. You'll have the chance to make a significant impact while working with cutting-edge technology and collaborating with talented professionals in a supportive environment.