IT Systems Engineer

Intercom, a leading AI Customer Service company trusted by nearly 30,000 global businesses, is seeking an IT Systems Engineer to join their Dublin team. This role presents an exciting opportunity to work with cutting-edge cloud technologies and automation systems in a fast-growing environment. The position combines traditional systems engineering with modern cloud infrastructure, focusing on identity management, security, and enterprise email deliverability.

As an IT Systems Engineer, you'll be responsible for evolving Intercom's IT infrastructure, working with tools like AWS, Okta, and Google Workspace. The role requires expertise in automation and integration, with opportunities to work on high-impact projects that shape the company's technical foundation. You'll be part of an ambitious IT team that leverages SaaS-based solutions to optimize business processes and employee lifecycle automation.

The ideal candidate brings 3-5 years of systems engineering experience, strong programming skills in languages like Python or Ruby, and experience with cloud infrastructure. You'll work in a hybrid environment, with two days per week in the office, enjoying comprehensive benefits including competitive compensation, equity, health insurance, and flexible PTO.

This position offers growth opportunities in a company that values innovation and technical excellence. You'll be at the forefront of implementing and managing modern IT solutions while working alongside talented professionals in a collaborative environment. The role combines technical challenges with business impact, making it perfect for someone looking to advance their career in technical infrastructure and automation.