Systems Engineer

Intercom, a leading AI-powered customer service platform serving over 25,000 businesses, is seeking a Systems Engineer to join their IT team. This role presents an exciting opportunity to work at the forefront of IT infrastructure evolution, focusing on deliverability, identity & access management, and compliance. The position is perfect for professionals from traditional systems engineering or DevOps backgrounds looking to expand their experience in cutting-edge cloud environments.

The role involves working with modern technologies including AWS, Okta, Google Workspace, and various automation tools. You'll be responsible for designing and implementing efficient automations, managing identity and access systems, and driving IT incident response. The position requires expertise in programming languages like Ruby or Python, along with strong problem-solving abilities.

Intercom offers an impressive benefits package including competitive compensation with equity, comprehensive health coverage, flexible PTO, and various lifestyle perks. The company maintains a hybrid work environment, requiring at least two days in the office per week, and promotes an inclusive, diverse workplace culture focused on achieving goals through their core values.

This is an excellent opportunity for someone passionate about systems and automation to join a fast-growing company that's leading the AI revolution in customer service. You'll be part of an ambitious IT team that leverages SaaS-based solutions and works at the cutting edge of business process and employee lifecycle automation.