Director of Engineering, VEP Customer Experiences

Intuit is seeking a Director of Engineering for their Virtual Experts Platform (VEP), focusing on Customer Experiences. This role is central to Intuit's mission of powering AI-driven digital expertise across their product ecosystem including TurboTax Live, TurboTax FullService, and QuickBooks Live. The position requires a seasoned technology leader with extensive experience in building customer-facing experiences and AI-powered capabilities at scale.

The role involves leading technology teams that drive company-wide outcomes, leveraging AI (including GenAI) to transform service delivery across product experiences. The successful candidate will partner with Business Units, Customer Success, and external partners to accelerate outcomes through existing and new digital expertise capabilities. This position impacts millions of Intuit customers and experts globally.

The ideal candidate should bring a combination of strong technical architecture expertise, software development experience, and proven success in building scalable PaaS and SaaS solutions. They should demonstrate outstanding organizational leadership skills and business acumen in developing product strategy. The role requires someone who can successfully balance innovation with practical implementation, while maintaining high standards for security, availability, and performance.

Key responsibilities include leading technical strategy, driving AI-powered solutions, influencing cross-functional teams, and building high-performing engineering teams. The position offers a competitive compensation package including base pay, bonuses, and equity rewards, reflecting Intuit's commitment to attracting top talent in the industry.

This is an exceptional opportunity for a technology leader to make a significant impact at a global scale, working with cutting-edge AI technologies while transforming how financial expertise is delivered to millions of customers worldwide.