Group Product Manager, QB Live - Expert Experiences

Intuit, a leading global financial technology platform, is seeking a Group Product Manager to lead the QuickBooks Live team focused on Expert experiences, client-Expert communications, and expert efficiencies. This role presents a unique opportunity to shape the future of human-assisted software and its integration with AI technology. The position involves working with cross-functional teams to design and optimize market-leading customer experiences within the QB Live portfolio.

The role requires a strategic leader who can develop and execute a comprehensive product vision while maintaining strong customer focus. The ideal candidate will have extensive experience in product management, particularly in technology-driven, AI-powered service environments. They will be responsible for driving innovation in how clients communicate with Experts within QuickBooks and managing the Expert Experience across the full QB Live portfolio.

Key focus areas include developing deep customer empathy, fostering cross-functional partnerships, implementing agile methodologies, and driving operational efficiency. The role demands excellence in stakeholder management, team leadership, and the ability to make data-driven decisions. The position offers competitive compensation, including base pay, bonuses, equity rewards, and comprehensive benefits.

This is an excellent opportunity for a seasoned product leader who is passionate about financial technology and wants to make a significant impact on how millions of customers interact with financial services. The role combines strategic thinking with hands-on execution, requiring someone who can navigate complexity while delivering scalable solutions that drive business growth and customer success.