Intuit's Endpoint Management team is tasked with building, securing, and operating several of Intuit's Core IT functions for our global workforce. We enable our employees to do the best work of their lives by providing resilient and innovative technology solutions. We're looking for a talented individual to join the Endpoint Management team as a Sr. Staff Endpoint Systems Engineer.
This is a fantastic opportunity to join a reputable and well-established company as a part of a highly progressive and transformative IT team. Primarily, you will provide operational support for Intuit's various Desktop Management applications. Secondarily, you will work closely with system architects and other Endpoint Management Engineers to support Intuit's Infrastructure Technology stack.
Key Responsibilities:
- Technical leadership in planning, designing, implementing, and supporting Intuit's physical and virtual endpoints
- Provide focus and leadership utilizing endpoint and end user data and AI to accelerate self-healing initiatives
- Operational support for Intuit's Endpoint Management environments and AWS Servers infrastructure
- Ensure thorough testing of solutions and provide capacity planning and performance monitoring
- Apply DevSecOps principles and best practices to improve quality assurance and product reliability
- Coordinate service/support needs with vendors and internal teams
- Provide Level 3 support for Modern device's OS for end-users
- Participate in application troubleshooting and incident problem resolution
- Maintain and define hardware, software, and configuration standards
- Develop workflows, process and automation procedures
- Mentor colleagues and participate in on-call rotation
Qualifications:
- 7+ years of Microsoft Windows Server administration experience
- 7+ years of recent iOS and Android EMM administration experience
- 2+ years of Chrome OS/Google Chrome Browser administration experience
- Extensive experience with PC, Mac, and Modern mobile devices troubleshooting
- Strong knowledge of Enterprise Desktop Management tools like Workspace One
- Excellent written and verbal communication skills
- Self-starter with ability to work independently and in a collaborative team environment
- Experience with scripting languages and cloud platforms is preferred
Join Intuit and be part of a company culture rooted in innovation and inclusivity, offering best-in-class benefits and opportunities for growth and development.