Intuit, a leading global financial technology platform, is seeking a Senior Software Quality Analyst to join their Partner Technical Support team. This role is crucial in helping API-connected partners optimize customer experiences by ensuring successful bank feed connections to Intuit products.
The position offers an exciting opportunity to work with a company that powers prosperity for approximately 100 million customers worldwide through products like TurboTax, Credit Karma, QuickBooks, and Mailchimp. As the lead on the Partner Support team, you'll be responsible for providing support commitments to contracted data partners and leading a team to deliver exceptional service.
The ideal candidate will combine technical proficiency with strong leadership abilities. You'll be analyzing platform-level connection defects, maintaining relationships with bank executives, and ensuring the team meets and exceeds support commitments. Your role will involve working with various APIs, including FDX and OFX, and collaborating across product, platform, and customer success teams.
This position offers competitive compensation, including a base salary range of $135,500 - $183,500, plus additional benefits and equity rewards. The role is based in Mountain View, California, and requires someone who can balance technical expertise with excellent communication skills and leadership abilities.
You'll be joining a company committed to innovation and helping people prosper, while working on critical financial technology infrastructure that impacts millions of users. This role offers the perfect blend of technical challenge, leadership opportunity, and meaningful impact in the financial technology sector.