Sr. Technical Support Engineer

Intuit, a leading global financial technology platform, is seeking a Senior Technical Support Engineer to join their Partner Technical Support team. This role is crucial in helping API-connected partners optimize customer experiences by ensuring successful bank feed connections to Intuit products. The position offers a competitive salary range of $141,000 - $190,500 for the Bay Area location, along with bonus and equity opportunities.

The ideal candidate will lead a team responsible for providing support to contracted data partners, requiring both strong technical expertise and leadership abilities. You'll be working with various financial APIs, maintaining relationships with bank executives, and ensuring the smooth operation of critical financial data connections.

This role combines technical expertise with leadership responsibilities, making it perfect for someone who enjoys both technical problem-solving and team development. You'll be working with industry-leading financial products like QuickBooks and TurboTax, while managing partner relationships and ensuring service excellence.

The position requires a bachelor's degree in Computer Science or related field, along with 5+ years of leadership experience in customer support. Your technical knowledge should include API familiarity, incident management, and strong troubleshooting skills. The role offers growth opportunities within a company that serves approximately 100 million customers worldwide.

Working at Intuit means joining a company committed to innovation and customer success, with a strong focus on financial technology and digital solutions. The role provides an opportunity to work with cutting-edge financial technology while developing leadership skills and contributing to the success of major financial products.