Staff Automation Analyst (Hybrid)

Intuit, a leading global financial technology platform, is seeking a Staff Automation Analyst to join their Customer Success (ICS) team. This role presents an exciting opportunity to work with a company that serves approximately 100 million customers worldwide through popular products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.

The position requires a thought leader passionate about Lean process excellence and improving employee experiences. As a Staff Automation Analyst, you'll work closely with the Expert Network team, observing and analyzing business processes to identify automation opportunities. This role combines technical expertise in automation technologies with business process optimization skills.

Key responsibilities include mapping business processes, identifying automation opportunities, writing detailed business cases and requirements, and partnering with developers to implement solutions. You'll also serve as a Scrum Master, leading agile ceremonies and driving change management initiatives.

The ideal candidate brings 5-10 years of experience in software automation using various tools like Python, UI Path RPA, and Selenium, along with strong expertise in Business Process Re-engineering and Lean methodologies. Knowledge of Gen AI and practical experience with AI-enabled automations is essential. The role offers competitive compensation ranging from $137,000 to $214,000, depending on location and experience.

Working in a hybrid environment, you'll have the opportunity to collaborate with cross-functional teams across Intuit's offices. The company's commitment to innovation and prosperity for all creates an environment where your automation initiatives can have a significant impact on both employee and customer experiences.

This role is perfect for someone who combines technical expertise with strong leadership and communication skills, and who is passionate about driving efficiency through automation. You'll be at the forefront of implementing cutting-edge automation solutions while working for a company that values innovation and continuous improvement.