Staff Business Analyst

Intuit, a global financial technology platform serving approximately 100 million customers worldwide with products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, is seeking a Staff Business Analyst for their Intuit Customer Success (ICS) team. This role is perfect for a highly skilled thought leader passionate about Lean process excellence and improving employee experiences.

As a Staff Business Analyst, you'll observe individual contributors and teams in the Expert Network as they engage with various business software applications. Your primary responsibilities include mapping current state business processes, identifying Business Process Re-engineering (BPR) and automation opportunities, and writing business cases and requirements.

You'll partner with automation developers and architects to design, build, test, and deliver solutions. Using a data-driven approach, you'll prioritize requirements and projects, write UAT plans, lead UAT, and drive change management with customers. You'll also manage all aspects of automation projects from ideation to launch and serve as the Scrum Master for the automation team.

The ideal candidate has 5-10 years of experience in software automation, business process re-engineering, and Lean methodologies. Knowledge of Gen AI and experience with RPA tools is crucial. You should be proficient in developing process maps, using project management tools, and communicating effectively across all levels of the organization.

Intuit offers a competitive compensation package, including a base salary range of $137,000 - $214,000 (depending on location), along with bonus potential, equity rewards, and comprehensive benefits. Join Intuit in their mission to power prosperity for people and communities worldwide!