Staff Design Operations Manager

Global financial technology platform powering TurboTax, Credit Karma, QuickBooks, and Mailchimp, serving approximately 100 million customers worldwide.
$167,000 - $190,000
Frontend
Staff Software Engineer
In-Person
5,000+ Employees
7+ years of experience
Finance · Enterprise SaaS

Description For Staff Design Operations Manager

Intuit, a leading global financial technology platform, is seeking a Staff Design Operations Manager to join their TurboTax Design team. This role offers an exciting opportunity to work with a passionate team of 10-15 multidisciplinary designers, focusing on creating world-class customer experiences that promote financial freedom. The position involves strategic partnership with Design Leaders and technical program managers to ensure high-quality delivery across critical product areas.

The ideal candidate will be customer-obsessed and capable of bridging strategy, business goals, design, execution, technology, and customer needs. They will play a crucial role in coaching and mentoring designers while building an inclusive culture that enables creative excellence. The role requires strong leadership in process management, cross-functional collaboration, and operational efficiency.

Working at Intuit means joining a company that serves approximately 100 million customers worldwide through products like TurboTax, Credit Karma, QuickBooks, and Mailchimp. The company offers competitive compensation, including base pay, bonus potential, and equity rewards. This position provides an opportunity to impact the broader Intuit Design Community while working with cutting-edge design and project management tools.

The role combines strategic thinking with hands-on operational excellence, requiring someone who can navigate complexity while maintaining focus on customer experience and team development. Success in this position demands a blend of creative leadership, technical understanding, and strong interpersonal skills to drive innovation and team success.

Last updated 3 hours ago

Responsibilities For Staff Design Operations Manager

  • Work closely with craft design leadership team as a strategic and critical success partner
  • Empower design team productivity by managing design requirements/initiatives and operational needs
  • Lead Experience Design team in process and prioritization
  • Build strong relationships between XD team and cross-functional partners
  • Partner with XD leads to define key product life cycle decisions
  • Drive team engagement and morale through culture and design inspiration
  • Contribute to design ops initiatives across Intuit Design Community

Requirements For Staff Design Operations Manager

  • Bachelor's degree or equivalent experience
  • 5-7+ years of production/project management experience within Design
  • Experience working with creative/design teams
  • Proven track record of delivery of medium to large scale programs
  • Strong experience with Agile development and methodologies
  • Understanding of creative development processes and product development life cycle
  • Ability to manage complex programs and identify risks and dependencies
  • Experience with design and project management tools (Figma, Jira, Google Suite, SmartSheets)

Benefits For Staff Design Operations Manager

  • Competitive base pay
  • Cash bonus
  • Equity rewards

Interested in this job?

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