Systems Engineer II, Infrastructure

Leading national technology solution provider headquartered in Tempe, AZ, recognized by Phoenix Business Journal's "Best Places to Work" for 12 years.
Phoenix, AZ, USA
Cloud
Mid-Level Software Engineer
Remote
5+ years of experience
Enterprise SaaS

Description For Systems Engineer II, Infrastructure

iT1 is a leading national technology solution provider headquartered in Tempe, AZ, seeking a Systems Engineer II for their NOC team. The role combines both internal and external responsibilities, focusing on infrastructure management and customer support. The position involves managing Azure cloud infrastructure, Windows systems, network troubleshooting, and O365 support.

The ideal candidate will have 5-7 years of experience in network and infrastructure support, with strong skills in Azure, Windows Server, and Active Directory. They should be comfortable with both technical tasks and customer interaction, as the role involves being a critical point of contact between iT1 Consulting and clients.

The company has been recognized as one of the "Best Places to Work" in Arizona for 12 consecutive years, offering a positive team culture and comprehensive benefits package including health insurance, 401k with company match, and paid time off. The position is remote, working Tuesday through Saturday from 8:00 PM to 4:30 AM AZ time, making it ideal for someone who prefers flexible working arrangements and night shift operations.

This role offers an excellent opportunity for an experienced systems engineer to join a respected technology solutions provider, work with modern technologies, and contribute to both internal operations and client success. The position combines technical expertise with customer service, making it perfect for someone who enjoys both aspects of IT work.

Last updated 3 minutes ago

Responsibilities For Systems Engineer II, Infrastructure

  • Support, monitor, test, and troubleshoot hardware and software-related issues
  • Research, resolve, and respond to internal and client issues
  • Network troubleshooting and configuration (Meraki, Cisco, VPN tunnel)
  • Troubleshoot Windows-based systems and Azure infrastructure
  • Support O365 office productivity software
  • Provide internal IT support
  • Active directory management
  • Maintain documentation and procedures
  • Update IT asset management records
  • Act as point of escalation for technical support issues

Requirements For Systems Engineer II, Infrastructure

Linux
  • 5-7 years of network support experience
  • 5-7 years of infrastructure support experience
  • 5-7 years of O365 support experience
  • Bachelor's Degree in Computer Science/Technology (preferred)
  • Experience with Linux/Windows Servers, Active Directory, Data Center
  • Microsoft Certifications (preferred)
  • Experience with monitoring platforms and tools
  • Experience with JSON scripts
  • Excellent customer service and interpersonal skills
  • Strong documentation skills
  • CCNA/CCNP/Azure Administrator certifications (preferred)

Benefits For Systems Engineer II, Infrastructure

Medical Insurance
Vision Insurance
Dental Insurance
401k
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • 401K Plan with company match
  • In-house fitness center

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