Systems Engineer II, Infrastructure

National technology solution provider headquartered in Tempe, AZ, recognized by Phoenix Business Journal's "Best Places to Work" for 12 years.
Phoenix, AZ, USA
Cloud
Mid-Level Software Engineer
Remote
5+ years of experience
Enterprise SaaS

Description For Systems Engineer II, Infrastructure

iT1, a prominent national technology solution provider based in Tempe, Arizona, is seeking a Systems Engineer II specializing in Infrastructure for their NOC team. The company proudly maintains a 12-year streak on Phoenix Business Journal's "Best Places to Work" list, highlighting their exceptional workplace culture. This remote position combines both internal and external responsibilities, serving as a crucial liaison between iT1 Consulting and the broader organization. The role demands expertise in network troubleshooting, system administration, and Azure cloud services. The ideal candidate will bring 5-7 years of experience in network support, infrastructure management, and O365 administration. They should possess strong technical capabilities in Windows environments, Active Directory, and cloud technologies, while maintaining excellent customer service skills. The position offers comprehensive benefits including health insurance, 401k with company match, and work-life balance with a Sunday-Thursday schedule. This role presents an excellent opportunity for a mid-level engineer looking to grow with a respected technology solutions provider.

Last updated 38 minutes ago

Responsibilities For Systems Engineer II, Infrastructure

  • Support, monitor, test, and troubleshoot hardware and software issues
  • Research and resolve internal and client issues
  • Network troubleshooting and configuration (Meraki, Cisco, VPN)
  • Windows-based systems troubleshooting
  • Azure troubleshooting (server, storage, networking, active directory)
  • O365 office productivity software support
  • Provide internal IT support
  • Active directory management
  • Maintain documentation and procedures
  • Update IT asset management records
  • Handle technical support escalations

Requirements For Systems Engineer II, Infrastructure

Linux
  • 5-7 years of network support experience
  • 5-7 years of infrastructure support experience
  • 5-7 years of O365 support experience
  • Bachelor's Degree in Computer Science/Technology (preferred)
  • Experience with Linux/Windows Servers, Active Directory, Data Center
  • Experience with monitoring platforms and tools
  • Experience with using/modifying JSON scripts
  • Microsoft Certifications (preferred)
  • CCNA certification (preferred)
  • CCNP certification (preferred)
  • Azure Administrator certification (preferred)

Benefits For Systems Engineer II, Infrastructure

Medical Insurance
Vision Insurance
Dental Insurance
401k
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • 401K Plan with company match
  • In-house fitness center

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