Technical Account Manager

World's leading language processing AI platform building AI models for Fortune 500 companies.
Backend
Mid-Level Software Engineer
Remote
4+ years of experience
AI · Enterprise SaaS

Description For Technical Account Manager

IV.AI, headquartered in Los Angeles, is seeking a Technical Account Manager to join their Post-Sales team. This role combines project management and account ownership with technical problem-solving, requiring a strong communicator who can bridge technical solutions and business value. The position involves managing client relationships, overseeing deliverables, and coordinating across internal teams to ensure successful implementation and client success.

The company has built a scalable platform with hundreds of AI solutions for Fortune 500 companies including Sony, Walmart, Toyota, Netflix, and others. They value collaborative work, professionalism, and inclusive culture. The role reports to the VP of growth and works closely with Sales, AI, and Product teams.

As a Technical Account Manager, you'll be responsible for building client partnerships, managing technical requests, leading implementations, and delivering product demonstrations. The ideal candidate should have 4+ years of experience in Technical Account Management, strong project management skills, and the ability to handle multiple stakeholders.

The position offers benefits including Paid Time Off, Work From Home options, and Training & Development opportunities. The company emphasizes their commitment to maintaining a scrappy nature while building industry-leading AI models. They pride themselves on their inclusive culture and professional approach to handling sensitive data with focused security systems.

Working in the PST timezone, you'll be part of a team that values helpful, responsive, and dependable individuals who are comfortable working remotely with tight deadlines. This is an excellent opportunity for someone who wants to be at the forefront of AI technology while managing key client relationships.

Last updated 22 days ago

Responsibilities For Technical Account Manager

  • Build strong partnerships with client stakeholders to execute technology strategy
  • Act as primary point person for customers' technical requests and issues
  • Collaborate with clients to define project goals, milestones and success metrics
  • Support sales team with technical questions and internal enablement
  • Identify growth opportunities
  • Lead implementation, documentation, scoping, and project planning
  • Track project progress and manage risks
  • Deliver product feedback to CTO and Product team
  • Support clients in troubleshooting technical challenges
  • Deliver product demonstrations and POCs

Requirements For Technical Account Manager

TypeScript
Python
Java
React
PostgreSQL
  • 4+ years experience in Technical Account Management
  • Ability to manage complex projects and timelines
  • Deep understanding of customer needs
  • Strong verbal and written communication skills
  • Experience in managing multiple stakeholders
  • Strong analytical skills
  • Proficient in Powerpoint, Miro and data schemas and visualization

Benefits For Technical Account Manager

Education Budget
  • Paid Time Off
  • Work From Home
  • Training & Development

Interested in this job?

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