Customer Application Engineer

Leading global provider of cloud-based procurement solutions founded in 2000.
$82,500 - $137,500
Backend
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS

Description For Customer Application Engineer

Ivalua, established in 2000, is a leading provider of cloud-based procurement solutions that's transforming how organizations manage their supply chains. This Customer Application Engineer role is part of their RUN team, which focuses on post-implementation client support and maintenance.

The position offers an exciting opportunity to work with both public and private sector clients, ensuring smooth transitions after implementation. You'll be working with a team of over 50 members in the Americas region, contributing to the company's rapid growth while maintaining exceptional client experiences.

As a Customer Application Engineer, you'll be utilizing your expertise in C#, .NET, and SQL Server to configure and customize the Ivalua Buyer solution. The role requires a perfect blend of technical skills and client-facing abilities, as you'll be managing customer relationships while providing technical solutions to complex problems.

The company culture at Ivalua is particularly noteworthy, with a strong emphasis on work-life balance through their hybrid working model. They've been recognized by Comparably for their leadership, career growth opportunities, and engineering excellence. The organization maintains a stable, cash-flow positive position and promotes a diverse, inclusive work environment.

This role is ideal for someone who combines strong technical capabilities with excellent communication skills and a customer-centric mindset. You'll be part of a global team that's pushing the boundaries of product innovation while contributing to making supply chains more efficient, sustainable, and resilient.

The position offers competitive compensation ranging from $82,500 to $137,500, along with various benefits including medical coverage and professional development opportunities. If you're passionate about technology, customer success, and want to be part of a growing, stable organization that values its employees, this role at Ivalua could be your next career move.

Last updated a month ago

Responsibilities For Customer Application Engineer

  • Manage the customer relationship; gather business requirements, analyze impact on implemented solution
  • Use Ivalua Buyer technical framework to configure and customize solutions
  • Reverse engineer and debug to solve project issues
  • Develop advanced configuration knowledge
  • Interact with R&D team for product features
  • Manage deliveries and solve technical operational issues

Requirements For Customer Application Engineer

  • At least 3+ years of experience in software development, primarily in C#, .NET, and SQL Server
  • At least 3+ years' experience as a Customer Application Engineer or in a client facing role
  • Bachelor's degree in computer sciences or software engineering
  • Comfortable looking for configuration solutions versus new coding and development
  • Exceptional communication and interpersonal skills
  • Time and stress management skills
  • Solid Problem-solving skills
  • Ability to adapt to customer and partner restraints

Benefits For Customer Application Engineer

Medical Insurance
Dental Insurance
Vision Insurance
  • Hybrid working model (3 days in the office per week)
  • Snacks and weekly lunches in the office
  • Career development program
  • Regular social events
  • Competitive outings
  • Team running events
  • Musical activities

Interested in this job?

Jobs Related To Ivalua Customer Application Engineer

Software Engineer - R&D Upgrade

Mid-level Software Engineer position at Ivalua focusing on R&D upgrades, requiring C#, .NET, and SQL expertise with 4+ years of experience.

Software Engineer - R&D Upgrade

Software Engineer position at Ivalua focusing on R&D upgrades, requiring C# .NET and SQL expertise with 4+ years of experience.

Software Engineer - R&D Upgrade

Mid-level Software Engineer position at Ivalua focusing on R&D upgrades, requiring C#, .NET, and SQL expertise with 4+ years of experience.

Software Engineer - R&D Upgrade

Software Engineer position at Ivalua focusing on R&D upgrades, requiring C# .NET and SQL expertise with 4+ years of experience.

Customer Application Engineer

Customer Application Engineer at Ivalua: Manage customer relationships and provide technical expertise in cloud-based procurement solutions.