Sr Customer Application Engineer

Ivalua, established in 2000, is a leading global provider of cloud-based procurement solutions, seeking a Senior Customer Application Engineer for their RUN team in Montreal. This role is crucial in supporting clients post-implementation, requiring strong debugging and analytical skills. The position combines technical expertise with customer relationship management, making it ideal for experienced developers who excel in both coding and communication.

The role involves working with a team of over 50 members in the AMER RUN team, serving both public and private sector clients. As the first point of contact for clients who have implemented the Ivalua Solution, you'll be responsible for maintenance and support activities, requiring expertise in C#, .NET, and SQL Server. The position offers a unique blend of technical problem-solving and client interaction, with opportunities to contribute to solution optimization and team mentorship.

Ivalua offers a compelling work environment with a hybrid model, emphasizing work-life balance and professional growth. The company prides itself on its stable financial position and positive company culture, recognized by Comparably for its excellence in global culture, engineering teams, leadership, career growth, and compensation. The role provides an opportunity to work with cutting-edge procurement technology while contributing to supply chain efficiency and sustainability.

This position is perfect for candidates who want to combine technical expertise with client-facing responsibilities in a growing, stable company that values innovation and professional development. The role offers the chance to work with diverse, international teams while making a significant impact on global procurement solutions.