Senior Software Engineer, Borrower Support

January is revolutionizing consumer finance by developing data-driven solutions that bridge the gap between financial institutions and borrowers. As a Senior Software Engineer on the Borrower Support team, you'll play a crucial role in ensuring borrowers receive immediate, personalized responses to their support needs.

The position combines technical leadership with hands-on development, focusing on building sophisticated software solutions that power January's contact center operations. You'll be working with modern technologies including React, Python, and PostgreSQL, with opportunities to implement AI solutions to enhance agent efficiency and borrower support.

This role is perfect for an experienced engineer who is passionate about making a real-world impact. You'll be responsible for designing scalable systems, mentoring other engineers, and driving technical excellence across the team. The position offers a competitive salary range of $200K-$225K plus equity, reflecting January's commitment to fair and transparent compensation.

Working in a hybrid setting from New York City, you'll collaborate with cross-functional teams in a fast-paced environment. The role requires 5+ years of experience delivering high-quality software, with a focus on building reliable, production-grade systems. Your expertise in system design, cloud platforms, and Agile methodologies will be essential in creating solutions that improve both agent and borrower experiences.

January values professional growth and encourages applications from candidates whose experience might not be an exact match. The company is committed to diversity and inclusion, fostering an environment where all team members are valued and supported. This is an opportunity to join a mission-driven company that's not just expanding access to credit, but restoring dignity and enabling financial freedom for millions of people.