Senior Software Engineer, Borrower Support

The Borrower Support team at January is seeking a Senior Software Engineer to lead technical initiatives, mentor team members, and drive product outcomes. This role involves developing new channels for borrower support using AI/ML, integrating and consolidating systems, and improving contact center solutions.

Key responsibilities include:

• Technical Leadership: Implementing sophisticated software solutions and setting high standards for code quality.
• Mentorship and Collaboration: Fostering a culture of learning and growth within the team.
• Strategic Contribution: Engaging in architectural discussions and influencing project direction.

The ideal candidate will have:

• Proficiency in Python, React, and Postgres (AI/ML experience is a plus)
• Strong problem-solving and analytical skills
• Commitment to mentorship and collaboration
• Proven project management abilities

January values genuine collaboration, managers as advocates, outcome-focused work, product ownership, and technical quality. The company offers transparent and equitable compensation, with a range of $160,000 to $210,000 for this role, plus a competitive equity package.

This position is based in the New York office and typically requires 5+ years of software development experience, although candidates with different backgrounds are encouraged to apply. January is committed to professional development and on-the-job learning.