Staff Software Engineer, Borrower Activation

January is revolutionizing consumer finance by developing data-driven solutions that help financial institutions streamline their collections processes while providing borrowers with compassionate pathways to financial stability. As a Staff Software Engineer on the Borrower Activation team, you'll be instrumental in building features for the Borrower Portal that help users manage loans, create payment plans, and request debt forgiveness.

The role combines technical leadership with strategic influence, requiring you to not just write code but own product outcomes and advocate for both borrowers and agents. You'll lead sophisticated software implementations, set quality standards, and mentor junior engineers while contributing to architectural decisions and roadmap planning.

Key focus areas include developing AI/ML-powered channels for borrower communications, integrating and consolidating systems, and enhancing contact center solutions. The position requires expertise in Python, React, and Postgres, with AI/ML experience being advantageous. You'll need 8+ years of software development experience and strong abilities in mentorship, problem-solving, and project management.

Working in a hybrid setting from New York City, you'll be part of a company committed to transparent compensation and fostering an inclusive environment. This is an opportunity to make a meaningful impact on millions of people's financial lives while working with cutting-edge technology and leading technical initiatives.