GenAI Prompt Engineer (Chatbot/Voicebot)

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI's ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024.

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us.

We are looking for a GenAI Prompt Engineer (Chatbot/Voicebot) with a knack for research to build and refine prompts for our network of AI bots to improve our customers' ability to self-serve and accelerate key automation initiatives.

Requirements:

• Research ability: you have proven track record in conducting and analyzing both qualitative and quantitative research
• Critical thinking: you can objectively analyze and evaluate findings to influence decisions
• Communication: you can distinguish and evaluate language precision, tone, and clarity through both written and verbal communication
• Achievement-oriented: you set a very high bar for yourself and are constantly pushing that bar higher in your pursuit of excellence

Ideal profile:

• Bachelor's degree in a research-intensive discipline (e.g. computational linguistics, cognitive science, engineering, artificial intelligence, computer science, etc.)
• Passion for and interest in large language models (LLMs) as well as their practical and commercial applications

About Jerry: Jerry is America's first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we're just getting started. Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.