Chase Auto Claims Manager VP

The Channel Strategy, Execution and Controls Group within Chase Auto Marketing covers marketing compliance, regulations, and marketing controls. Its mission is to deliver a framework and service that empowers the Chase Auto Marketing Department to generate and disseminate regulatory compliant marketing materials and communications in the most effective and timely manner to our Private Label Captive Finance (PLCF), Dealer, and Consumer clients.

As a Chase Auto Claims Manager Vice President within Chase Auto, you will play a pivotal role in protecting the business. Your responsibilities will include providing advice and guidance on creating compliant communications that adhere to both external rules and regulations, as well as internal firm-wide policies. Additionally, you will assist with marketing-related governance issues, helping to establish effective and prudent practices that contribute to the long-term success of our business.

The role involves managing and leading weekly Auto Marketing Claims Creative Pre-Review and Stakeholder Meetings, collaborating with stakeholders to complete claims evidence documentation, and providing yearly claims training. You'll be responsible for maintaining claims-related procedures, participating in audit claims testing, and representing the Auto line of business in monthly CCB Claims Working Group Meetings.

We offer a competitive total rewards package including base salary, comprehensive health care coverage, retirement savings plan, tuition reimbursement, and mental health support. Join our team at Chase, where we're committed to creating engaged, lifelong relationships and putting our customers at the heart of everything we do.

This position requires 8+ years of relevant experience and a bachelor's degree in finance, marketing, or related field. The ideal candidate will have strong communication skills, attention to detail, and the ability to work effectively under pressure while managing multiple priorities.